Frequently Asked Questions
Quick answers to common questions about Fed Logistics' shipment and freight services, pricing, and how we work with customers across the United States.
How do I get a quote?
Contact us via WhatsApp, phone, or email with your shipment details (origin, destination, weight, freight class). We respond within 24 hours with a customized, transparent quote tailored to your specific needs.
What services does Fed Logistics offer?
We provide comprehensive freight and logistics solutions: motor carrier operations, freight forwarding, broker services, customs brokerage coordination, hazmat compliance support, cargo securement, insurance and operating authority assistance, and real-time shipment tracking.
How are shipping costs calculated?
Shipping costs depend on multiple factors: origin and destination, shipment weight and dimensions, freight class, distance, current market rates, fuel surcharges, and any special requirements. Every shipment is unique, so we provide customized quotes rather than generic rate cards.
What areas do you serve?
Fed Logistics serves the entire United States with motor carrier operations, freight forwarding, and brokerage services. We handle interstate shipping coordination and cargo transportation across all regions.
Do you handle international shipments?
Yes. We coordinate customs brokerage and cross-border logistics for imports and exports. Our team manages documentation, tariff classification, and regulatory compliance to simplify international trade.
How do I track my shipment?
We provide real-time shipment tracking and regular updates. You can reach out directly via WhatsApp or phone for current shipment status, and we'll provide visibility throughout the journey.
What are your operating hours?
We're available via WhatsApp, phone, and email for quote requests and inquiries. Response time is 24 hours or less. Direct messaging ensures you can reach us when it's convenient for you.
Do you transport hazardous materials?
Yes. We handle hazardous materials (HAZMAT) transport with full regulatory compliance and safety standards. Our team ensures proper documentation, securement, and adherence to all DOT and FMCSA requirements.
Is Fed Logistics insured and compliant?
Yes. We maintain full insurance coverage and financial responsibility as required by FMCSA regulations. We're committed to compliance with USDOT, FMCSA, and CTPAT standards for secure, reliable logistics.
How do I contact you?
Still have questions?
Reach out directly. Our team responds within 24 hours and is ready to discuss your specific shipment needs.